Infos zu deinen Fragen

With us, you can choose from four different classes. This is how they differ:

TOP – For beginners and budget-conscious skiers. These skis forgive mistakes during your first turns.

VIP – Suitable for advanced skiers. These all-round skis ensure plenty of fun on the slopes The models are easy to ride and require little effort.

PLATIN - For ambitious, experienced winter sports enthusiasts who are looking for sporty skis with great stability and excellent edge grip

DIAMANT - For the highest demands. In this category, you'll find exclusive driving pleasure with high-performance models from leading brands.

If you book your rental equipment early, you can benefit from up to a 15% online discount. 

Tip: You can also save money on ski tickets by buying them in advance.

Our online ski rental saves you valuable time and money. 

By making your reservation at home, you can enjoy more holiday time. At the same time, you can secure an online discount of up to 15%!

After completing your booking, you will receive a reservation confirmation via email.

If it hasn't landed in your inbox, please contact us with a quick message at info@sporthuette.at or by phone at +43-5254-5222-16.

In addition to the basic data (first and last name, address, date of birth, email address), we also need the relevant information on body height, weight and skiing ability for a safe binding adjustment in accordance with the ISO standard.

Please note: If you are also reserving equipment for your family, partner, or others, please have their information ready as well.

If you rent equipment from us, we require a copy of your ID.

The following are accepted:

• Passport
• ID card
• Driving licence
• Credit card as proof of identity

 Your document will of course not be retained by us, but simply viewed and registered.

Here we offer immediate bank transfer or payment of the invoice amount by credit card.

If possible, we try to fulfil this.

Please contact us in advance by email or telephone. We cannot give a 100% guarantee. However, we promise to do our best or to offer you an equivalent product if the desired product is not available.

Please note: Please inform us of your request again on site. In case of overlapping rental periods or early returns, we will be happy to provide your preferred skis.

Yes, you can exchange your ski rental equipment for free during our opening hours.

Is your ski boot uncomfortable or do you not feel comfortable on the slopes with your skis? For us, your enjoyment of the sport is always the priority. That’s why you can exchange your rental equipment anytime – during our shop’s opening hours – for free within the same category. If you wish to rent a product from a higher category, the corresponding surcharge for the category change will apply.

Yes, the poles are already included in the ski rental price.

That's why there are no hidden costs with us.

Yes, we recommend this option.

It ensures that our boot fitting experts can dedicate their full attention to your needs and wishes. Additionally, providing some initial information (such as intended use, budget, etc.) beforehand helps us find the best solution for you. To make an appointment, send us your enquiry to info@sporthuette.at or call us by dialling: +43 5254 5222.

No problem!

You can keep your equipment longer and simply pay the difference on-site.

Yes, you can pick up your rental skis or snowboard the day before, starting at 3 pm.

This way, you can already make some first turns on the slopes at your leisure. Take advantage of this free service from Sporthütte Fiegl.

Always included, always well-maintained.

Skis and snowboards are prepared before each rental and are issued in top condition. If your equipment needs servicing during the rental period, this is included in the price.

We offer you several options.

• You can return the equipment either at the Sporthütte Fiegl shop where you received it, or at one of the five rental locations throughout the ski resort.
• This is made possible through the collaboration between our partners, Sporthütte Fiegl and Sport Riml.

Of course.

You can inform us of your change request before the first rental day via email at info@sporthuette.at, by calling +43 5254 5222, or directly in the shop during your visit. If you want to switch to a different category, you will either need to pay a surcharge (for a higher category) or we will refund the difference if switching to a lower rental category.

If you get sick or injured during your stay, we will refund the money for the unused days upon presentation of a medical certificate. 

The rental equipment must be returned by 9 am on the day it is no longer needed.

In case of illness, you can easily cancel your online reservation.

A medical certificate is required for this. Without this proof, cancellation fees will be charged according to our terms and conditions.

This is how it works: If you want to cancel a reservation, send us an email at info@sporthuette.at, and we will transfer the amount back to your account. Due to banking processes, it may take a few days for the money to appear in your account.

You can either send us an inquiry before your stay or reserve directly on-site.

Tip: In our three branches, we have space for about 1,000 pairs of skis or snowboards. Especially during the high season (Christmas, New Year's, Easter, holidays, etc.), we recommend making a reservation in advance to secure your personal depot.

Yes, for our customers.

Customers who rent ski equipment from us receive a 50% discount.

Not all ski depots are the same. Our storage option for your winter sports equipment is significantly different from other offerings. 

• You can comfortably open our depot lockers with your ski pass and use them completely autonomously. This ensures maximum security and privacy.
• In addition, you’ll have plenty of space for your skis, snowboards, boots, helmet, gloves, and ski poles.
• While you enjoy your evening, your equipment is automatically dried and disinfected.
• You also benefit from a convenient location directly at the cable car or at the piste entrance.

We have storage-depot lockers available for approximately 1,000 pairs of skis and snowboards.

Each unit can hold two pairs of skis or snowboards, two pairs of ski boots or snowboard boots, two helmets, two pairs of gloves, and ski poles.

Yes, for the rental equipment, we offer the option of insurance for breakage or theft.

For a low flat rate of 4 euros per day (for adults) and 2 euros per day (for teenagers & children), you are automatically 100% covered, with no deductible. In case of theft, a police report is required.

Our depot lockers are accessible daily from 8 am to 6 pm.

• Opening hours of the deposit lockers in our branches:
  Main branch Sölden: daily from 8 am to 6 pm
  Innerwald branch: daily from 8.45 am to 6 pm

• For night tobogganing and night skiing on Wednesday evenings, our depots at the main store and the branch at the Gaislachkoglbahn valley station are open until 9:30 pm.  

Subject to changed opening hours.

In case of breakage, the damage is covered 100% by the insurance (intentional damage).

If your rental skis are stolen, we will need a police report from you to process the insurance claim. The responsible police station in Sölden is located near our shops.

Then the respective current value of the borrowed equipment must be paid.

On site or on online shop.

You can buy the vouchers directly in our shops or purchase a voucher via our online shop. Simply download the voucher you want, print it out at home and give it to the recipient. You can download the voucher, print it out, and give it to the recipient quickly and easily.

We accept cash, EC cards and credit cards at our branches.

Yes. For an exchange or complaint, a valid invoice or receipt is required.

You are welcome to choose a different product in our shops. The condition is that the goods are unused and undamaged. Exchanges and returns are possible in all our shops within 2 days of purchase. Please note: A refund of the invoice amount is not possible. Goods that have already been discounted cannot be exchanged.

Yes, you can try out skis and snowboards as rental equipment before you buy them.

If you like the item and decide to purchase it, we will refund part of the rental fee (up to a maximum of 3 days) upon a new purchase, excluding the cost of insurance for the rental item. You don't need to decide in advance to take advantage of this option.

• More fun on the piste: It is worth taking the time to select the right model and to make the financial investment. Comfort and fit of the ski boot play a crucial role in ensuring perfect ski days. Say goodbye to cutting your day on the slopes short because of sore feet.
• Customised to your needs: Your feet are completely unique and will carry you throughout your life. It is particularly important that the set-up is right to enjoy ski sport. This guarantees more comfort on the one hand and more control and better performance on the piste on the other.
• It’s a matter of hygiene: In addition to preventing foot discomfort, having your own shoes is also more hygienic, as they are used exclusively by you.
• Long-term investment: Once you've found your perfect match in ski boots, they will accompany you for many years. Additional Benefits: Unlike other equipment, ski boots take up very little space in your home or car during travel. You also save a lot of time at the rental shop since you'll only need to rent skis.

Benefit from our many years of experience: Our team is on hand every day to help people like you enjoy a perfect day's skiing. During the winter season, we continuously gather expertise and feedback, which we incorporate into your consultation.

• Large selection: Even when selecting the brands we offer, we make sure to provide a comprehensive range of models to fulfil your individual needs.
• Fast response: Should pressure points occur on your first outing on the slopes of Sölden, we’ll be there for you on site to solve them.
• More fun on the piste: It is worth taking the time to select the right model and to make the financial investment. Comfort and fit of the ski boot play a crucial role in ensuring perfect ski days. Say goodbye to cutting your day on the slopes short because of sore feet.

There is no standard answer to this question. The price for boot fitting or customising your own shoes depends on various factors.

An exact cost estimate can only be given after analysing your individual foot requirements. It starts at just a few euros for a quick-to-use ankle protector. The cost of customisation using the vacuum machine is around 80 euros.

• Many years of expertise: We have been working on this topic for many years. In particular, we apply the knowledge that well-fitting ski boots are essential for fun on the piste. Therefore, we always keep track of current developments and incorporate them as long as they seem sensible to us.
• Detailed advice: So that we can find the perfect ski boot for you, we ask you to plan in some time. After all, it's all about maximising your comfort and performance when skiing.
• Modern technology: In addition to the expertise of our employees, we rely on computer-aided 3D scans, precise pressure measurements and CNC-milled insoles for ski boot customisation.
• Customised solutions: Our aim is to customise a ski boot that is perfectly tailored to your needs. This guarantees an optimum fit, even pressure distribution and an unrivalled skiing experience.

The advantages of not relying on a mass-consumer product: Customised CNC soles provide your feet with the best possible support and help to relieve pressure points.

Precise data analysis: The special features and contours of your feet are precisely recorded using pressure measurement and 3D scanning. The result is a customised, one-of-a-kind solution.

Depending on the season, we offer you different activities and areas of responsibility. As sports service providers, we work with people. That's why it's important to us that you provide our customers with a pleasant shopping and service experience that encourages them to come back. The same applies to your dealings with your colleagues.

Winter season:

• Textile department (advice & sale of ski clothing, fashion & accessories, ...)
• Accessories (advice & sale of accessories such as ski goggles, helmets, gloves, ...)
• Hire and sales of hardware (equipment rental, advice, sale and adjustment of skis, snowboards and accessories, care and maintenance, ...)
• Sales of ski and snowboard boots plus boot fitting (advice, fitting of all boots, production of customised CNC insoles, ...)

Summer season:

• Mountain sports, textiles & accessories (advice & sales of mountain sports products & clothing, fashion and accessories, cash desk activities, ...)
• Bike rental (advice, fitting and explanation, issue of protective equipment and accessories, maintenance of the rental bike fleet, ...).

• Acceptance of deliveries and control
• Maintaining the general cleanliness of the shop
• Warehouse maintenance

Of course. The future belongs to the next generation. We look forward to welcoming interested and committed young people. We offer apprenticeships in the fields of textiles, accessories and hardware.

How much does an apprentice earn?
The remuneration of trainees is based on the statutory requirements.

What working hours apply to apprentices?
For apprentices under the age of 18, the weekly working time may not exceed 40 hours and the time spent at the vocational school must be included in the working time.

Apprentices are not allowed to work on Sundays and public holidays or at night (from 8 pm to 6 am).

We expect you to be reliable, a team player, hard-working and punctual. In addition, keen interest, flexibility, a neat appearance, resilience and responsible behaviour are important. Good computer and language skills in German (B1) and basic English skills (A2) are required. A driving licence (B) is a plus.

You can look forward to an exciting job with varied activities, collegial management and comprehensive training and further education in the form of training courses. In addition, enjoy attractive benefits (free equipment testing, meal allowances, discounts for employees, discounted season ski pass, ....).

During peak season, our shops are open from 8 am to 6 pm. Deviations from this are possible during off-peak times when there are fewer customers.

In the case of full-time employment, the working hours are 5 to 5.5 days in winter and 5 days in summer.

In the case of a full-time position with 40 or 43.5 hours per week, a proportion agreed in advance is allocated to the weekend or public holidays. All overtime in excess of this amount can be used as time off in lieu or paid out at the end of the season.

Generally yes. The number of hours or days per week and the pay will be agreed individually.

The level of pay depends on various factors such as professional experience, years of experience, qualifications & training. Exact details are to be discussed in a personal meeting. If necessary, e.g., due to longer journeys, this is also possible by telephone or email.

Due to the continuous opening hours of our shops, lunch breaks take place at two staggered times:

• 11 am to 1 pm
• 1 pm to 3 pm

Depending on how busy things are in our shops, these may be shorter or longer.

In addition to informing your supervisor immediately that you are absent, you must also submit a doctor's sick note without being asked.

As the winter season is our core business, holidays are not possible during this time. In the summer months, holiday consumption should be personally coordinated.

We tolerate the use of phones to a limited extent. However, we reserve the right to prohibit this in the event of excessive use.

This is possible, to a moderate extent. We reserve the right to prohibit this in the event of excessive smoke breaks.

We do not tolerate the consumption of alcohol and drugs in the workplace under any circumstances.

There are managers in every department who are there to support you and have an open ear. You can also contact our management team with your questions or suggestions.

In order to understand our customers and your colleagues, a good working knowledge of German (level B1) is required. Sölden is an international tourist resort with guests from all over the world. You should therefore also be able to communicate in English at level A2 (basic language skills). Additional language skills are of course welcome.

This is not absolutely necessary, but certainly an advantage if you work for us.

We'll kit you out with the right outfit in our Sporthütte design for both summer and winter.

For employees who do not have accommodation on site, we provide a limited number of flats. These accommodations are always occupied by two people. Naturally, there is sufficient privacy (single room to yourself).

How is the accommodation equipped and how much does it cost?
The flats have a communal kitchen and single rooms with a shower, WC, TV, free Wifi and balcony. Bed linen and towels are provided. There is also a washing machine and tumble dryer at the Sporthütte accommodation. A manageable monthly fee is charged for the use of the flat. At the end of the season, there is a one-off charge of 60 euros for the final cleaning.

Are other family members allowed to stay overnight in the staff accommodation?
In principle, this is not permitted. Exceptions are only possible via prior agreement and consent of the landlord. In this case, an additional fee per person/per day is due.

There is a limited number of free parking spaces for our team. In the interests of reducing traffic, we offer the option of travelling to and from the workplace on our free shuttle bus.